Privacy Policy

Introduction

QRCollie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code platform and services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and other information you provide during registration.

QR Code Scan Analytics

When consumers scan QR codes created through our platform, we automatically collect the following information:

• Location Data: Your approximate location based on IP address (country, city, region)
• Device Information: Device type, operating system, browser type and version, screen resolution
• Visit Information: Date and time of scan, page URL accessed, visit duration
• Network Data: IP address, connection type, and network information
• HTTP Headers: Browser language preferences, referrer information, and user agent string
• Session Data: Basic session information to track scan interactions

Customer Feedback

When consumers voluntarily submit feedback through our platform, we collect:

• Ratings and comments
• Product lot codes and expiration dates (if provided)
• Photos (if uploaded)
• Contact information (name and email, if provided)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our QR code platform services
• Generate analytics and insights for our customers about QR code performance
• Calculate unique visitors and usage statistics based on IP addresses
• Understand geographic distribution of QR code scans
• Analyze device and browser usage patterns
• Monitor for security issues and prevent fraud
• Improve our products and services
• Communicate with you about your account and our services

Data Retention

We retain different types of data for varying periods:

• Scan Analytics Data: Up to 24 months, after which it's automatically deleted
• Account Information: While your account remains active and for a reasonable period thereafter
• Customer Feedback: Indefinitely or until deletion is requested, to provide ongoing value to product creators

Legal Basis for Processing

We process scan analytics data based on our legitimate business interests in:

• Providing analytics services to our customers
• Understanding and improving our services
• Ensuring platform security and preventing abuse
• Conducting business analytics and research

These interests are balanced against your privacy rights, and we only collect data that is necessary for these purposes.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access: Request access to your personal information and scan data
• Deletion: Request deletion of your personal information and associated scan analytics
• Objection: Object to the processing of your scan data for analytics purposes
• Portability: Export your account data in a machine-readable format
• Correction: Update or correct your account information
• Opt-out: Unsubscribe from marketing communications

Important note about scan data: Since scan analytics are collected automatically and not linked to personal accounts, specific scan data deletion requires providing the approximate time and location of the scan for identification purposes.

Contact Us

If you have questions about your data, contact us at privacy@qrcollie.com.